Asking a user to confirm the correctness of input either from the system or from the user themselves
169
votes
12answers
7k views
What to call “Cancel” when “Cancel” is already the default action?
When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called?
Redbox uses a playful "just kidding", which may not be appropriate in ...
16
votes
9answers
469 views
Should alert boxes be avoided at any cost?
Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here.
I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
21
votes
6answers
415 views
Verifying that a user acknowledges and understands a given message without adding excess inconvenience
Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
37
votes
8answers
1k views
How do we stop users overpaying in financial web forms?
Submitting my online council tax payment last week, I made a mistake. Instead of specifying £63.00 in a freetext payment field (about $100USD), I missed the dot and am now poorer by £6,300 (about ten ...
