When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called? Redbox uses a playful "just kidding", which may not be appropriate in ...
Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
Verifying that a user acknowledges and understands a given message without adding excess inconvenience
Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
Submitting my online council tax payment last week, I made a mistake. Instead of specifying £63.00 in a freetext payment field (about $100USD), I missed the dot and am now poorer by £6,300 (about ten ...