When attempting to cancel a service or setting, "cancel" is the default action. What should the normal "cancel" button be called? Redbox uses a playful "just kidding", which may not be appropriate in ...
Submitting my online council tax payment last week, I made a mistake. Instead of specifying £63.00 in a freetext payment field (about $100USD), I missed the dot and am now poorer by £6,300 (about ten ...
I have a situation where a user is about to do something with consequences important enough that it's imperative they understand them. In this particular case they are about to revoke their right to ...
Thanks to Gabriel Svennerberg and Sam K for this one - raised in a comment here. I was fairly casual about alert boxes until a run of user tests where an alert box was put up to warn learners that ...
I'm curious as to whether or not these Age Verification banners that appear on some sites are really "effective". That is to say, do these really help to deter/prevent users that are underage from ...
Verifying that a user acknowledges and understands a given message without adding excess inconvenience
Say the user wishes to perform a dangerous but necessary task, from which there is no recovery or going back (for example, erasing a hard drive, or permanently deleting an online account after ...
We often have to ask people to confirm an action. The usual text is: "Are you sure that you want to _________?" Are there any shorter but clear ways of asking this?