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7
votes
6answers
2k views

How many steps should a checkout process have?

I'm currently auditing an e-commerce website, and I noticed that the checkout process has 3 steps: Login/registration Delivery address/payment Verify/place order The page of the step 2 is quite ...
1
vote
2answers
122 views

How to design user friendly aliases for command line interface element identifiers?

I've run into this problem, i'm making a CLI that enables the user to make bookmarks, notes or comments on elements. Each element has it's internal unique identifiers and usual entity stuff. The ...
10
votes
4answers
337 views

Is it better to use a positive or a negative command for a button, checkbox, etc.?

I have some checkboxes that should include/exclude some content on some reports. But I am not sure if I should use: Include all items or Exclude unused items for the text of the checkbox. What ...
14
votes
3answers
684 views

Save vs Save & Exit

We're desigining an application for creating personalized photo books through a Flash-based interface. When the application first opens, we display a dialog encouraging the user to give their project ...