process of finalizing a purchase, whether at in a physical or digital environment.

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3
votes
2answers
75 views

Per-user billing without charging the client many times a month?

I'm working on a small SaaS product that will have a per-user pricing model (many users per client). I want to allow a client to add users whenever they want, but I don't want them to have to set up ...
1
vote
2answers
62 views

Why do so many e-commerce sites break the purchasing flow when forcing a user to login or create an account?

Taking Amazon as an example, but I've seen it in other places as well. This is the screen you get once you click 'Proceed to checkout' in your shopping basket as a new user. Wouldn't it be better ...
0
votes
0answers
34 views

Is it better to include cart view as 1st step of checkout?

We are trying to optimize on the checkout flow of our mobile app. This is the current flow of our app User adds product to cart > goes to cart page > clicks to start checkout it's a 3 step ...
0
votes
0answers
18 views

SaaS plan names for B2C

I'm creating a SaaS which will primary be marketed towards the B2C segment, but will also have a single plan for professionals/B2B. Plan 1 - Cheapest one (B2C) Plan 2 - Like Plan 1, but with ability ...
0
votes
0answers
52 views

Improve standard shipping form layout

The shipping field seems pretty standard, meaning most platforms have the same fields.The three companies I analyzed are Amazon, Ebay, and Aliexpress on mobile. Their fields for adding a new address ...
0
votes
0answers
68 views

Checkout system with offline payments

I'm trying to find the best way to handle offline payments (e.g. internet bank transfer) into a site which offers services like courses. At present there is a course registration form, when ...
0
votes
0answers
155 views

When choosing payment options during checkout, should the Paypal option go directly to Paypal, or show a “continue to Paypal” link?

I currently have 2 payment options during checkout: Credit Card and Paypal. Currently, clicking on the Credit Card option will reveal a credit card form, and clicking on the Paypal option will take ...