In my online checkout process I, like many checkouts, have a field for the customer's email address along with a field to confirm the email address. They are both identical text boxes and accept email ...
I live in Australia, so this might not apply worldwide, but here, when withdrawing money, the ATM will give me back my bank card, then several seconds later the cash comes out. This typically leads ...
Both customers and companies want a quick and easy checkout experience. From what I've seen, a big UX bottleneck at checkout is the billing and/or shipping address(es) because there are so many input ...
What is the best format for gathering the card expiry data during the checkout process on an eCommerce website? So we need to collect the month of expiry and the date of expiry (as standard on all ...
On e-commerce websites (e.g. Amazon), I noticed that the main navigation bar is not displayed any more when the user proceeds to checkout. Why? If the user wants to go back, he can only do it by ...
I am currently designing a single page checkout form. I would appreciate some feedback on the lengths of my input fields. In the Billing and Shipping sections I have staggered the length of the ...
I'm working on a new checkout flow. I'm wondering why most e-merchants ask for billing address first instead of shipping address ? People are more likely to understand shipping address than billing ...