Tagged Questions
1
vote
1answer
216 views
What are the best practices for designing quote request forms in the insurance industry? [closed]
Can any of you suggest studies, usability test results and patterns for best insurance quote forms? How is this different from ecommerce checkouts or does much of the research around this also apply?
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11
votes
5answers
978 views
Combining all the address fields into one?
Both customers and companies want a quick and easy checkout experience. From what I've seen, a big UX bottleneck at checkout is the billing and/or shipping address(es) because there are so many input ...
5
votes
4answers
935 views
Best practice: card expiry date on checkout
What is the best format for gathering the card expiry data during the checkout process on an eCommerce website?
So we need to collect the month of expiry and the date of expiry (as standard on all ...
