Tagged Questions

For questions regarding how changes in an interface, copywriting etc affect User Experience

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0
votes
0answers
32 views

How much design change can users and stakeholders appreciate?

Summary When you seek to improve a bad design, how do you get enough buy-in from stakeholders and users to "rip the band aid off", or is incremental improvement usually the only way to get enough ...
14
votes
6answers
2k views

Should I avoid changing a “clunky” UI?

This seems like a broad question, so I'll outline my specific example. I support an old Windows program. And I mean OLD. It originated as a 1997 rewrite of ever older software. It's a kind of ...
0
votes
1answer
57 views

What's the most user friendly way to inform users that a feature is temporarily going away?

Guests to our site are able to favorite items and see a list of items they favorited on their account page. However, we are planning to temporarily hide this favorite page in their account page for ...
0
votes
1answer
102 views

How to show or highlight changed content

We are currently designing a web application for internal use. In the attached screenshot you can see a table where the second record is selected. The text right of the table are further fields of ...
2
votes
1answer
91 views

Changing password in user settings. Best method

I'm trying to think of the 'best' way for a user to change its password along with its user settings(Like name, e-mail etc.) I've got a form like this: Name: [text input] E-mailaddress: [text input] ...
1
vote
2answers
185 views

Can we build UX into old, large legacy systems?

For huge corporate, legacy applications we dont tend to have the luxury of re-vamping the UI after assessing the UX of the process that those apps support. However, just because there has been a lack ...
4
votes
3answers
266 views

Communicating changes and new feature in my web application

We are currently in the early phases of developing a web application for a client. We have regular sprint demo's during which we take the client through the new features and changes from the last ...
1
vote
2answers
32 views

URL Acquisition Messaging

I work for an online retailer, and my company is acquiring the URLs from another online retail. We don't have plans to retain the acquired brands identity. We will simply be redirecting traffic to our ...
7
votes
2answers
166 views

Is making an important action harder to find an effective practice, when trying to discourage its use?

The recent Android Gmail App is a perfect example of what I'm talking about (see screenshot below). When you open an email to view, Google has moved the Delete action into the sub-menu. In previous ...
1
vote
2answers
100 views

Changing keyboard shortcuts that has been introduced quite a while?

Let's say I have developed a publicly available application which has a keyboard shortcut available. However, after a while of further development, I've decided that the current keyboard shortcut is ...
8
votes
4answers
461 views

What's wrong with the old Firefox? [closed]

Firefox has changed a lot after version 3. I personally think the main reason is the advent of Google Chrome. For example, To open the Downloads window, one has to press Chrome's combination ...
2
votes
1answer
223 views

Are there any studies or research documenting how people react to change in UI?

I recall seeing a new article ages back about a study someone did about how people react to changes in UI. The general conclusion was that no matter what you do, people will complain. Facebook was ...
7
votes
4answers
213 views

Does allowing users to delay a change help them adapt to a new layout?

I've noticed that when Google and Facebook roll out a new interface they often either allow users to opt out of the new look for a brief period or they delay the release but allow users to opt in to ...
4
votes
5answers
318 views

How to deliver wireframe changes to team members

I'm working in a small project team as an interaction designer. The product is in development and not released to the public yet. In the beginning all the product's features have been designed in ...
8
votes
4answers
433 views

Making changes to existing products

I keep coming across this situation and was hoping someone would have more information on this: We have an existing product and I have been requested to "make something work better", so I start by ...
4
votes
3answers
291 views

Does Usability/design matter in admin(client) sites?

I worked at many organization, few of my old employers developed old system for clients which is running from more than 5 years and work perfect. They do not care about any user experience(design, ...
7
votes
2answers
236 views

How and when to go about challenging a tried and true user behavior?

There are many user behaviors that have been ingrained in us over time. Some of them good, and some of them just because, "that's the way that it has been done for years, people expect it." The ...
4
votes
2answers
139 views

Tracking/displaying changes in documents

Modern office products has a feature to track and highlight changes. Old versions of Miscrosoft Word used two colors (striked-out red for deleted and green for inserted text), while recent version ...
16
votes
4answers
229 views

Major redesign vs Gradual enhancement

UX Myth #11 examines the perception that websites need to be redesigned periodically. As the article explains, there's quite a lot of evidence to suggest users are naturally opposed to major changes ...