I have an existing online catalogue of more than 300 services to provide improvement to. One of the common complaints anecdotally is around the current navigation, that the labeling isn't clear and ...
I am pitching for a job that requires validation of the information architecture of a very large health and social care website of around 6500 pages. Here is my approach: Analyse existing ...
One of the best tools I've found for card sort experiments seems to be websort, mainly because you can just send out a link for participants to go through the exercise at their own convenience. ...