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0
votes
0answers
14 views

layout for invoices and related payments in a B2B billing statement

In a B2B billing statement, what's a clear way to illustrate the many-to-many relationship between invoices and payments? Here's more background: Our B2B web app helps companies manage sales and ...
0
votes
2answers
26 views

Customer and User account suspensions

I have a product that bills our customers, and it bills their users (the customer gets commissions). We need to implement a workflow to suspend the customer if their billing is outstanding, which will ...
1
vote
1answer
43 views

Should subscriptions with a pre-pay model charge overage or renew early?

Business logic/advantages aside for this particular analysis, what is the recommended user experience related to recurring, pre-paid billing when the customer's allocation has been exceeded: charging ...
351
votes
10answers
73k views

Why do credit card forms ask for Visa, MasterCard, etc.?

You can tell if it's a Visa or MasterCard based on the number it starts with, i.e. 4 for Visa, 5 for MasterCard. Why do most billing forms request the type of card? It's not a barrier for bots (to ...
10
votes
5answers
1k views

Why do so many credit card forms ask for the expiry date using select boxes?

Why do so many credit card forms ask for the expiry date using select boxes? I'm busy building yet another credit card form for a website, and it occurred to me that quite a lot of sites ask for the ...
1
vote
1answer
334 views

best practices for sending invoices/bills via email

Our B2B mobile app for food delivery to businesses sends an email to the recipient as soon as the recipient accepts the delivery on the delivery driver's mobile app. The email contains the signed ...
1
vote
0answers
200 views

What is a good way of figuring out what to charge hourly for freelance UX work? [closed]

I am trying to figure out how much a junior and senior level UX experts charges an hour for freelance work.
2
votes
2answers
210 views

How can I best design a retail store bill to communicate special offers?

I am designing an application for a retail store, and have a situation where I need to find a solution for a billing summary on the device. The client needs a lot of data on the screen but apart from ...
5
votes
3answers
1k views

Billing Form: Credit Card details first or last?

Background Info: I am designing a new credit card form for my company and I am happy with the result. In the design I had the credit card details first because users can choose between CC and Paypal ...
2
votes
2answers
111 views

How should UX work be billed? [closed]

I'm wondering how others bill a UX service and how it should really be billed. I'm exposed to basing it on hours spent doing the work. However, I don't think that it's the most fit way of doing it ...