This is a follow-up of Why don't ATMs give you cash before your card? As shown in the linked question, whether an ATM give you cash first or card first will make users tend to forget the other. ...
I live in Australia, so this might not apply worldwide, but here, when withdrawing money, the ATM will give me back my bank card, then several seconds later the cash comes out. This typically leads ...
When we sign in to our online bank we often use our social security number which from the government has a dash in it. As in YYMMDD-XXXX (for Swedish). And when we want to transfer money from our ...
In every ATM I've seen, the card is "swallowed" by the machine, and returned at one point or another (or not, if you type the wrong PIN 3 times or whatever). This leads to people forgetting the card, ...
What is the difference between Mobile Banking and Tablet Banking in terms of Design and User Experience?
I am a researcher in a team that has developed a Mobile Banking app for Smartphones (iOS, Android and Windows Phone) and now there is a request to develop that same app for Tablets. I think smart ...
Frequently, sites that should really value security (especially banks) ask for several individual characters from a password. Typically I've seen them do it like this: download bmml source ...
Is it appropriate to detect the user address details from mobile service provider for banking site on mobile/tablet
I am in phase of researching different approaches for designing saving bank account opening from phone/tablet. It will be a combination of responsive and adaptive layouts. The challenge we have is ...