I am developing an e-commerce web site which will sell tourism services (airport transfer, accommodation, excursions, etc.). I am on a path here that I need to decide if I will provide a membership ...
You know the deal. You sign up to a site, receive a couple of emails and realise you no longer want to receive the drivel that hits your inbox. So you try and delete your account. However when you ...
I came across this question in a closed LinkedIn group. I think it's a great one and since it's hidden from search engines, I decided to bring it to the outside world. Some users don't visit your ...
What is the best way to allow a member to delete their account if they wish to not be a member of our community? Should I simply have them click a delete button on the site? What other measures should ...
Why do companies let users deactivate or delete their account? I see this mostly for social media sites such as Twitter or Facebook. Should other sites such as ecommerce let users deactivate their ...
I am creating a free to use website without restricted registration. Part of registration includes validating the email address entered by clicking a link we send to that address. The unique ...
When users delete their accounts, what should you do with their stuff? I see a few approaches: 1. Recursively delete all their stuff This causes problems. We run competitions, and if someone ...
I find this way of doing it highly annoying when I come back to a site I haven't used in a while. First having to enter my email to get my username and then enter my username and email to reset my ...
What is the most user friendly way to get users to make an account in a mobile app? Is the best way to not allow the user to use the app before they create an account, or do you allow them to use the ...
I'm building a website where users may interact with the company (It is the real estate business) to request a budget, ask for information or other type of interactions. The interactions are made via ...
The way web services handle account information, and allow (or disallow) account deletion, and respect their user's privacy is certainly a big part of the User Experience. As an experiment, I'm ...