i am unable to find the answers to the following questions.Please help me resolve
(a) Name quantitative and qualitative techniques for analysing the usability of a software product.
(b) Compare the costs and beneﬁts of the quantitative techniques.
(c) Compare the costs and beneﬁts of the qualitative techniques.
(d) If restricted to a single one of these techniques when designing a new online banking system, which would you choose and why?