Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

It's well-known that you should size your input fields to the amount of text you want the user to write. There's an example of that on this very page: even though the "Your answer" field can stretch to fit any size of text, the default size is about a dozen lines, to discourage users from writing one-line answers.

I'd like to know more details on the relationship between input field size and user behaviour, if that relationship is generally known. Put simply, how big should the field be for a given desired input length? Of course, writing more or less text isn't the only possible outcome of putting a larger or smaller field: users might just walk away (thinking the form's not for them). How big a problem is that?

Most importantly, how much does your answer depend on the type of input? Is the relationship the same for feedback forms, posts to fora/communities, comments on other users' content, &c.? I'd assume it depends on language too, but I'm only interested in English.

share|improve this question
    
Research on survey design has been looking at this type of problem for a while. Social Science Computer Review is full of research on the effect of input widgets on response rate and quality. This is an example that is not behind the pay wall. In the context of online surveys, field size does affect the response. It can change the response format (see Couper 2001 in SSCR). It can depress response rate. –  user1757436 Apr 15 at 15:12

2 Answers 2

One example of this is Jakob Nielsen's research which suggests that The Ideal Search Box Is 27-Characters Wide...

The study found that the average search box is 18-characters wide. The data showed that 27% of queries were too long to fit into it. Extending the box to 27 characters would accommodate 90% of queries.

I would also recommend further investigation of Jakob Nielsen's usability research to help you find your answer.

share|improve this answer
    
As links tend to get broken, I'd include some quotes from those links so your answer doesn't become obsolete. –  Code Maverick May 21 at 13:11
1  
Thanks, have updated. –  user43251 May 21 at 13:22

There may not be a universal rule that can be applied, since the reaction of a user to the text input size will relate to the task they wish to accomplish, and their expectations of the application / site.

Usability testing with your target users is probably the only way to accurately guage their particular expectations.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.