UX for Game Development?

Question

We're about to embark on a small Casino-type Flash game and I've been assigned the task of "UX Lead"... Our company is just beginning to integrate and define the concept of UX. Our projects are now starting with a "UX lead" to be the 'user advocate' at project meetings.

I've read A Project Guide to UX and read an abundance of UX articles online, but they are all targeted toward websites and desktop software.

Are there any good resources, or does any just have any quick advice on how to approach UX for a game?

Answer 1

From a strictly usability perspective (a subset of all that’s UX), here’re some lessons and advice I’ve gathered:

• Games should be about mastering the game-world, not mastering the user interface. “My hope is that the designers of these games learn from the mistakes of the GUI, rather than reinventing that old wheel and inheriting all its problems.”

• More realism like 3-D can be less fun if it interferes with basic interaction. “Fun is figuring out how all the pieces fit together in the puzzle, not in slewing the mouse around and changing perspectives to try to figure out what the pieces are.”

• Top 10 game usability guidelines. For example: “7. Always give players full control of accessibility options.”

• Cautions against applying standard laboratory usability techniques devoid of the social context games are played in.

• People play games for four reasons: challenge, exploration, self-improvement, and for socializing.

• Design games to appeal to novices through experts. Don't let advanced features make the learning curve too steep for beginners.

Answer 2

This book has been brought up many times on this site:

http://artofgamedesign.com/

Megasweet.

Games are unique from a UX perspective because you have (almost) limitless control over the context you create for the game-player. You have their undivided attention. They want to be lost in your world.

Contrast that with ho-hum ;) UX the rest of us practice. Our users want to accomplish a goal or complete a task and there's often less we can do to affect the surrounding environment and context in which our apps live.

For instance, in games you create obstacles that players must overcome. In app design, those obstalces exist for realsies—and there's no difficulty setting that can be tweaked.

Answer 3

Casino Interfaces
I'm not in the casino industry anymore, so I'd like to share a few tips. Enjoy.

Casino games are a unique subset of the game industry. The audience for these games may be older. They want graphics that look and behave like classic games.

The interface must easily allow for purchasing credits
Since casino gaming are constantly monetized, you may want to have a pop-up that encourages you to choose between ($1, $5, $10, $20, $50, $100, or other).

Stick with 2D
The interface should have dimension and depth, but nothing beyond 2D has proven successful. If we're talking class II gaming, 3D has yet to prove it's self. My company had 2 years of waisted development on 3D, and realistic graphics (with nothing to show for it). It confuses the game play and the development expenses skyrocket.

Old School Nostalgia
In updating older games, my company had to be careful not to lose the old-school look of the games (which looked like crap), but the gambling audience is nostalgic about it. I looked to iPhone, Nintendo wii, and Lucky Charms cereal for inspiration.

Things that worked
• 2D Graphics '2D styles prove to work well with extended game play'
• Lower Thirds 'place the GUI along the bottom of screen for easy flow'
• Invest design time in the Progressives 'Numbers turning over sustains excitement'

Things that didn't work
• 3D and realistic graphics 'It takes them out of the zone...it's hard to explain'
• HUD style display 'have to have all controls accessible, lower thirds or side'
• Web Style Layouts 'don't even go there'

Consider
Usability sketches would save time. Show the game (slots, win line, poker, blackjack, 21, keno etc) and how it fits with the interface. You'll probably need to plan a login, game selection menu, and pop-up for credits.

There's usually not a budget for a UX designer, Commercial Artist, and Sound Engineer, but that's the talent you'll need just for the design. The coding, that's a nightmare if you're working with poor architecture. Get the features and requirements upfront and try not to reinvent the wheel in this industry.

Good luck.

Answer 4

Try for a book on it ?

returns having found the books...

I bought these two when I wanted some background on this ( not necessarily the best - but the best I could see in the store):

Game Development Essentials: Game Interface Design

http://www.amazon.com/Game-Development-Essentials-Interface-Design/dp/1418016209/ref=pd_bxgy_b_img_b

Not a vast amount of content, and it is as the title says, about the interface - but loads of game screen grabs which are useful for graphics inspiration and as a reference source for 'existing standards' (aka how things have been done before).

Andrew Rollings and Ernest Adams on Game Design

http://www.amazon.com/Andrew-Rollings-Ernest-Adams-Design/dp/1592730019/ref=sr_1_1?s=books&ie=UTF8&qid=1280915385&sr=1-1

A 'covers all the bases' book which covers the User Experience issues of making 'a good game, with a good story' rather than just details of screen layouts and icons.

Answer 5

Use game mechanics and behavioral effects to motivate your users. Mental Notes and Art of Game Design mentioned above are a good starting point.