Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

Clearly left-click is the most common, but how often are others like right-click and double-click used? What is the distribution frequency of those inputs? What is the expected result of those mouse inputs in web based applications?

share|improve this question
    
Are you asking if there is any study about how many times each action of the mouse is used, like how many times is left click used, how many times is right click used and so on? –  PatomaS Mar 6 at 13:28

3 Answers 3

As close as a desktop application. Web Applications in general, and Cloud based document processing in particular try to mimic the behavior of desktop applications as much as possible. A right click on the marked text brings up the options menu, and double click typically opens the document in a document processor. Just the same behavior as a desktop experience.

enter image description here

share|improve this answer
1  
I think this is a very new trend--only in the past 2-3 years, as developers get more used to overriding the standard browser right-click menu. –  Alex Feinman Mar 6 at 14:55
    
@AlexFeinman I agree. Things move fast in this field. A Swedish authority had a public RFQ out where Google Docs competed with Microsoft Onedrive. MS Onedrive had to withdraw its proposal since it didn't meet all the requirements asked for. Google Docs wan that contract, and it tells us that this is the main focus for the years to come. As a consequence - the rapid development in the field. –  Benny Skogberg Mar 6 at 15:09

In our tests the number [that double click] tends to be around 10% of the test subjects, typically aged 50+. Furthermore, there appears to be a high correlation between the users who double-click and those who are generally “insecure” web users - source

Double click is used to open documents and such from your desktop. The web handles single- and right clicks differently, but still people want to open things by double clicking it. This can have unwanted results like adding two items to a e-commerce shopping bag. For that reason I would handle double clicks the same as single clicks.

What expectations are for right clicking isn't really documented as far as I know. We all know it brings up an options tab. On the web these are normally browser options like previous, reload or show page source. From a personal point of view, I expect to see these options when right clicking something on the web. I usually use it to inspect an element in Chrome for developing purposes or to save an image. But I'm pleasantly surprised when custom options show up containing stuff that makes it easier for me to use the web application.

So in short: treat single and double clicks the same for people expect it to open something. If a custom options tab improves usability of your application, add it, please do, but it differs from what the convention is: the standard browser option tab.

share|improve this answer
    
I would like to add, anecdotally, right-clicking on a web app is fairly uncommon at least for me, since most of the time, right-clicking only brings up Flash or plugin settings, and not any normally-expected behavior of right-clicking on a desktop app. Only recently have developers began overriding default browser right-click behavior. –  theGreenCabbage Mar 6 at 15:08

Additionally, depending on the application, if there's large wads of text, many users double-click to highlight words as they read.

http://www.quora.com/Why-do-some-people-like-to-randomly-highlight-text-while-reading-it-in-a-browser#

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.