Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

My issue is that I want to be able to send people from our app to a feature that is only available on the desktop version of our website. It's not available on the mobile responsive site, so tapping a "send me an email (with the link)" isn't ideal as they would likely open it on their mobile device.

share|improve this question
    
So the idea is a kind of bookmark that you want to guide/nudge them into opening with a desktop computer? –  obelia Mar 6 at 0:08
    
Yes - I guess so. –  ted Mar 6 at 0:11
    
Are you asking how to let users know a feature doesn't exist on the mobile app? –  norabora Mar 6 at 1:06
1  
Aside from making the missing content mobile friendly and putting it in the app, I think the best you can do is messaging "Hey, there's this other cool thing you can look at later when you're at home". –  DA01 Mar 6 at 1:37
    
If there is a need for telling people a specific feature is only available on desktop, there is a user need for the feature to be on mobile. Something you might want to consider. –  Paul Mar 6 at 13:16
add comment

2 Answers 2

"Access our desktop site for this information" with "desktop site" being a specific link to desktop, assuming you can force the desktop site to load.

That way you give up the link, but let users know it's on desktop - they can decide if they want to open it or not.

share|improve this answer
add comment

Perhaps if you could add some kind of reminder/push notification system into your app? Something along the lines of: "To get the most of our service, use x feature on the desktop." Then have a button "Remind me" with a date and time selector to pick when this reminder should be pushed to him/her?

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.