I'm trying to make an area where users view/edit the info for their customers less confusing.
The current arrangement (which I've inherited) is below. The user clicks an "edit" button and the fields across the 3 different settings tabs then become editable. The user must use the "save" button which saves the changes made in all 3 tabs.
The main problem is users forgetting to click "save" because of the button's position at the top right - but I think moving it within the tabs will only add to the confusion.
The question is, should I get rid of having "edit" mode enabled across multiple tabs in the first place? Is it in any way a standard practice? I'm struggling to really see its advantages.