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I don't want to hear why CAPTCHA's suck for user experience, I already know the pros and cons.

I am using CAPTCHA on a website that has an older audience that may not be familiar with what CAPTCHA's are and what their purpose is, unlike in this discussion. With that in mind, what is the best text to label the CAPTCHA with? The goal is to inform users as quickly as possible what to do without confusing them.

Here are some common examples:

"Are you human?"
"Please enter the following text in the box below:"
"Security Check:"

I'm not sure if these examples have sufficient explanation, but if you put too much explanation it may be overwhelming... see this example:

FacebookScreenshot

Thoughts?

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The specifics of the text would depend on the specific CAPTCHA in use. –  DA01 Feb 18 at 23:51
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up vote 3 down vote accepted

What is the site about? That might make a difference. I think in general, something like "For your security, please enter the text you see in the box below" could work, although really, it's not for their security at all. Maybe just say "Please enter the words you see into the box below." Sometimes giving too much explanation will confuse people more than just asking them nicely. I think that many of that older generation will recognize a captcha, and if they don't, they will feel inept enough to obey polite instructions like this on a website. :)

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I'd vote for honesty, so would not emphasize the 'for your security' part for, as you state, it's not. –  DA01 Feb 18 at 23:51
    
I tend to agree with this point. Saying it's for your security is patronizing to those who already understand the concept of CAPTCHA, and isn't necessarily helpful to those who don't yet understand as it doesn't really explain how it contributes to security. –  Anson Kao Feb 19 at 18:40
    
I'ved opted for "Please enter the words you see into the box below." and if additional explanation is necessary, put it in a tooltip. Cheers. –  Anson Kao Feb 21 at 2:24
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I think what ever you pick for the CAPTCHA prompt, what works best are those prompts that explicitly ask the user to do a task ("Please enter the following text in the box below:") instead of those that explain to the user what CAPTCHA is for ("Are you human?" or "Security Check:").

On our site, which also has an older audience, we use:

"For your security, please type the words that appear below into the entry box."

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