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We are using "login" but I don't like that b/c it has a lot meanings:

  • Verb (the act of logging in)
  • Noun : their login ID ("what's my login"), ID and password (what's my login) their entire account ("my login was deleted")

so I want to use Account, Account ID, Account Password.

But maybe Account isn't "human" enough.

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Actually, "login" is a noun while "log in" is the verb (see…). Though most people won't understand there is a difference. – cimmanon Feb 17 '14 at 17:44
up vote 6 down vote accepted

I would argue there are 3 options here for you:

  1. Use the term account. It is a conventional term and, being somewhat risk adverse, always argue that is users know and understand that GUI or convention, why break from it? but I completely understand that the term "account" indicates some form of conglomerate-esque, computerized registration that may or may not be paid for. Eurgh. There are ways to get around this though by removing that perception eg. using "FREE" - see Evernote
  2. I've started to see lots of companies just use "sign in" and "sign up" removing that horrible "account" word perhaps for the disadvantages indicated in #1. Dropbox, Square, ODesk the list goes on.
  3. Finally, I guess you can improve the personification of the term "account". When you're logged in instead of "my account" say "Hi David" or similar (see Ted Baker)? Or what does the account represent? For example an ecommerce site might use the term "Sign in to see your previous orders" or if it's a control panel "Sign in to your admin area" (or control panel)

So here are some things to consider:

  • What does the "account" represent? More context needed, not just for me but for the user
  • Can you include small persuasive cues such as "Free" or "Lifetime access" that might represent the benefits of an account of the ease of signing in?
  • Can you add personality around the term "account" a la Ted Baker?
  • All else fails, "account" isn't that bad. Users know what it is and that's what matters most.
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I think the term "user" may be appropriate here.

It can be coupled with whatever you need to describe and has a human element to it. Thus:

  • User Account
  • User Id
  • User Login
  • User Password

I realize it is just an additional modifier but if you want humanize the terminology this seems like a viable option.

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can consider adding "user name" to the list. – Raiyan Feb 17 '14 at 21:54

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