There are some similar questions to this, however this has a very specific reasoning.
Should you include a names in emails?
The reason I ask this is because I have been reviewing my MailChimp lists and have come to realise there is a high proportion of users who don't use real names or anything of the sort. Therefore is including names detrimental to these users experience?
Ideally it would be Hi Bob Jones
For some it might be a user name Hi bob.jones.51
For others it will be Hi moon
Is using "Hi Moon" actually bad, will it make users think "oh this is spam" or will the majority of users remember this is what they entered. If only there was a way to get proper information! :)
Note: This "emails" means things like newsletters, system notifications etc. And yes Moon is one of my users, their email suggests a different name.