I have a simple form where the user is given the standard, what is your location and is this (shipping/worksite/billing) location the same as the one listed scenario. By default if the user check the Same as checkbox. The text box contents are copied and the the inputs are disabled. When unchecked the boxes are re-enabled and the contents are cleared.
Is this clearing of the textboxs the appropriate action? Some in the office argue that the user might only want to change the address portion of the contents so the initial address contents should remain the same.