Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

Our web site uses location data to give the user a localized UI. I was wondering what other peoples experiences were with the newer HTML 5 pop ups that offer to automatically grab the user's exact location. Are people more weary of this when it's not a smart phone? For some reason I seem to have less of a problem giving an app my location than a web site, but maybe that's just me. Has anyone else found this to be the case when designing this service in? Right now we ask for the users zip code so their location basically remains anonymous.

share|improve this question
add comment

1 Answer

up vote 1 down vote accepted

I use automatic location services with some of the systems. However, be aware that some people find this intrusive and you need to ensure that your site clearly indicates what the geocaptured information will be used for.

Also remember that when the information is NOT from a smart phone, the answers that the system returns to you can vary significantly.

I am currently coding a system that "could" depend (and captures manually) location at a suburb and postal code level. But since the "last mile" could be outside this area, sometimes the information that is returned from a conventional browser can be inaccurate.

All in all, I would steer clear of the locality information for now until users begin to appreciate and not distrust this feature.

share|improve this answer
    
Good to know, it does seem like it's going to take awhile to get some of the kinks out of HTML 5. –  Jimmy Johnson Sep 26 '13 at 4:02
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.