As mentioned in my previous question,
The target segments of my customers are professionals (engineers/sales), and being in an Asian country ( south east asia to be exact), even the professionals are not good in expressing what they want and what they need. I have a hard time to get them talking and express their opinion. When I present my prototype in front of them, usually they would not have any opinion at all.
After I asked that question, I realized that what I am interested is how to do Customer Development, not UX design. I would need to be able to know what does the customer want first, before I can get to design prototype and mockup.
However,as mentioned above, my target market is very quiet during customer interview period. It makes my customer development/discovery job very hard.
Any idea how to handle this?