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- How Many Clicks for Given Action? 3 answers
We design a Help window for a mobile application. Ideally, how many clicks should be there before user reach the Help.
The simple answer is the number of the 'clicks' does not matter. It is the quality of the 'clicks' that matter. If there are 20 steps but they are very clear it is better than 5 steps that are really difficult for the user to see and understand.
As you didn't provide context my answer is broader. You can use 5 whys technique to re-think your app UX and eliminate need of help.
The example of 5 Whys session could be: