I know there is no single correct answer to my question, so I would be grateful if mods could turn my question into community wiki.
I’m looking for a book about information architecture in everyday life outside Internet. The books I’ve read so far focus on architecturing information on the Internet. However, I can see lots of things that are informing us in a misleading way on the streets, public transport, etc. Just two cases I recall:
- When I go by bus to the city centre, an information board shows the current date, and names celebrated this day. There is no information about the next stop that I look for but every three minutes all stops names are displayed in a small font sliding quickly. Fortunately, there are also trams in my city that provide information about next stop (and stops after it) in a clear way. So it is matter of usable design
- When I was looking for a doctor in a backyard of one’s house, there was a set of arrows and labels on house informing both about doctor’s office in the backyard, and a grocery on the front. Misleadingly, the arrow showing the direction to the doctor was on the same background color as the label for the shop and both marks were close each other so I chose the wrong path.
I’m looking for something like the book “The Design of Everyday Things”, but focusing on informational aspect of the things. I have no particular purpose besides having a good read, and understanding how others perceive similar problems. I’m not necessarily looking for a book how to design things but rather commenting badly designed existing things.