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Is it okay to have a "By posting this, you agree to our terms and conditions" (i.e. like 4chan) as opposed to a "I agree to the terms and conditions" checkbox?

I read about automatic agreement to terms of service here on UX and how autochecking these checkboxes makes them void in court. On the other hand, requiring users to check them off every time they want to post has to be bad UX, not to mention cluttering the interface.

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2 Answers 2

up vote 7 down vote accepted

As with any legal contract, both sides, including the user, must agree (“assent”) to the terms and conditions offered with the online service in order to create a legally enforceable “agreement.” In addition, a user can demonstrate agreement in a variety of ways, either by words or by deeds, depending on the circumstances. Online, however, the line between these two categories can blur. Some service providers seek your agreement by requiring you to click the aforementioned “I Agree” button after being shown the agreement (i.e. a “clickwrap” agreement), whereas other service providers, alternatively, try to characterize your simple use of their website as your “agreement” to a set of terms and conditions buried somewhere on the site (i.e. a “browsewrap” agreement). There are many variations on these themes, such as mandatory checkboxes (“check this box to indicate your agreement to our terms and conditions”) or email notices (“by continuing to use our service, you agree to the recent modifications to our terms of service”).

Reference: The Clicks That Bind: Ways Users "Agree" to Online Terms of Service

But the problem starts if the one violating the contract is sued and brought to court. I think there are no legally binding way online to prove that you agreed to the service. The only reason is that your identity was not proven.

So in a sense - none of the above mentioned options are "legal".

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There are two general types of agreements with online terms and conditions.

Explicit agreements are generally enforceable. These are usually in the form of checking a box that says you agree, or by clicking a button that says you agree.

Implicit agreements are unenforceable and have no legal weight. These are when you have something that says "by signing up for this account you agree to the terms and conditions" or something similar. Zappos and a large legal team recently found this out the hard way.

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Actually, the Zappos case doesn't suggest at all what you say. It covers hidden T&C links, with consent implied by browsing. Explicit consent is perfectly valid, as you state, and this can certainly be implemented as part of a sign-up process. Signing up for a service is generally understood to establish a contract, including acceptance of the provided T&Cs. –  MSalters Mar 11 '13 at 13:39
    
@MSalters Signing up establishes a contract, just not the one in the T&C if it is not explicit. As I understand it, part of the Zappos case was that T&C were implicit, and that at no point did a user expressly agree to them. They had a clear link to them when you created an account, so I don't see how that was hidden. –  JohnGB Mar 11 '13 at 15:10
    
As I read the case, the Zappos T&C hyperlink was in the website footer, not in the actual text preceding [I agree]. The user wasn't expected to chase random hyperlinks on the page, to see if one would apply to the "I agree" button. But a hyperlink labeled "Terms and Conditions" immediately preceding the "I agree" button obviously is relevant. –  MSalters Mar 11 '13 at 15:41

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