Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

Working on a website that has 3 levels. Some of the second level pages have sub-pages beneath and therefore become landing pages to access the third level content. They just seem incredibly pointless a page that sign posts to all the sub-pages. Is there a way to avoid the use of landing pages?

share|improve this question
1  
I'd cay those are "portals" or menu pages more than "landing pages", a landing page is wherever your incoming traffic lands. It doesn't have to lead users through a set of menus. –  Ben Brocka Mar 7 '13 at 22:19
    
Thanks Ben, is there a way around using them? –  Reloaded Mar 7 '13 at 22:34
1  
Now's not a good time for me to write up a full answer, but an example of your categories/a screenshot of the second level nav could be useful in answering. Depends to what degree you can categorize the third level items to present them to the user on one page without being overwhelming. See also this answer on breadth vs depth, breadth being content on one "level", depth being more levels, essentially –  Ben Brocka Mar 7 '13 at 22:45
    
Send some examples or mockups and we can help out with more specific feedback. –  Noah C Mar 8 '13 at 2:30

3 Answers 3

up vote 2 down vote accepted

This has come up a few times in the sites that I've built for my clients. Generally I'll walk through these options with them:

  • If the 3rd level pages don't contain too much content, we see if we can aggregate all of them into the 2nd level 'landing page' so that it in effect becomes the main page for all of that content, and we can remove the 3rd level pages.
  • If the 3rd level pages contain too much information to aggregate there's a further two options:

    • If the 2nd level 'landing page' is acting primarily as a routing page, i.e. it's just a simple navigation menu, then we'll often get rid of the page completely and allow access to the 3rd level pages via a drop down menu in the nav bar.
    • If the landing page needs to act as a summary page for all of the 3rd level pages (for example a doctor might have a General Practice 2nd level page with 3rd level pages such as Women, Men, Sports, etc) then we keep the landing page with it's own links to the 3rd level page, as well as the drop down menu in the nav bar.

It really comes down to the amount of content in the 3rd level pages, and how closely related the content is. For example, if your 3rd level pages are all pretty different in terms of content, it might not make sense to aggregate them into the 2nd level parent page.

For me, in the past, it comes down to a mix of both, and the process begins with talking though the content hierarchy with the client.

Optimise the content so that the users of the site don't need to drill down further than they have to, in order to find the information they're looking for.

share|improve this answer

There is no rule stating these 2nd level pages are necessary, and if you find them useless, you can forgo them.

Nevertheless, there are times that they can bring benefit to the users, such as those mentioned by Chris Paynter. Another example could be where there are numerous pages on the third level, and you want to spread all the optioned in front of the users in a comfortable manner (a dropdown menu on the first level might be insufficient for this).

share|improve this answer

It depends on what users typically do. Categorized shopping sites have to deal with this problem and do so by attempting to show what the user would be interested in based on the category they are in.

Alternatively, if you can't aggregate the data (whether the data is different or your are primarily looking for input) you can try deducing the default action and have that page act as your landing page.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.