I work on a warehouse hand-scanner based GUI. It tells a user where to go, and which item to collect when they get there. When they scan the correct item, the screen changes, and indicates the next location and item.
Every location has an ID, composed of the location, the aisle, and the section, separated by hyphens.
I'm trying to find a simple way to highlight to the user:
- Which way the next item is
- If it's in the same aisle, is it a higher location number, or lower?
- If it's in a different aisle, is it a higher aisle number, or lower?
- If it's in the same location, but a different item, something special to tell them that, especially so that they know that their last collection was good, and that this is a new one in the same place.
Right now, we simply give them the location ID, and the user has to spend a few seconds mentally calculating where it is they need to go, in which direction to start moving. For new users especially, this can be a lot of time. If you spend 2 seconds to read and think 60 times per hour, for 8 hours, that's 16 minutes of wasted time per day, per user.
My goal is to find a simple way to get the user moving in the right direction faster, given only the two location IDs.