My question is very simple: what questions should I ask to the stakeholders before conducting a usability review?
Additionally, how do you usually deliver your recommendations once the study is done?
I am assuming you are doing an usability review of a website or desktop application. These are the questions I would ask
With regards to delivery of the usablity analysis, it depends on my target audience. I usually break it down into technical or non technical stakeholders
Non Technical stakeholders