Handling company information with spreadsheets, including
- Versioning over email
- Lack of format consistency
- Soft workarounds to Hard problems
- Susceptibility to human error in data input
Get rid of spreadsheet files to handle that information in a big corporation. Making up to date data visible across the whole company in a standard way without formatting inconsistencies, information silos, invalid data workarounds, etc.
They are spreadsheet champions, or even worse: They are spreadsheet warriors. They don't want to let go of their spreadsheets.
I designed a storyboard with mock-ups, that describe step by step user interaction, and what they asked for right after is:
Don't complicate things, spreadsheets are OK, just put a spreadsheet in the software
Once you have been told to do that, all the fanciness that derives from thoughtful work on the UX trenches gets ditched, as their Mental Model craves Excel. Is there a sensible way to deal with paradigm-change-reluctance-behavior on the spot or as a follow up?