This is just a curiosity on my part, but I'm wondering if there's a name or studies for what I'm going to describe.
I've noticed in many UX scenarios, not just computer related, that when there's an alert or warning system for a situation that occurs somewhat rarely, a user's first reaction, rather than thinking that there's something wrong, as indicated by the system, is to think that the warning system itself is malfunctioning. I feel like the more rare the error, the more likely this mistake is to be made. A classic example is the "Check Engine" light in your car, where you reassure passengers that it's just the light that's stuck on. That one is seen plenty on TV and in movies. Even I made a mistake like that recently.
Does this psychological effect have a name? Is there data on what causes it, or even better, on how UX designers can avoid leading users into this trap? (Besides reassuring users that your warning system works really really well.)