Dealing with a free-trial registration that REQUIRES a billing page, unfortunatelty (Credit Card info).
There are 3 steps to this registration:
- Account registration
- Confirmation - tell us about yourself
My question is, if a user were to complete step 2 (account registration) and then abandon, if the user comes back and logs in (possibly a reach from marketing to bring them back) should they land on the billing portion of registration for they have not completed registration and given us their credit card information?
It does not sound too ideal, but bringing them to their dashboard/home screen without any of that information does not seem to fit business requirments, as well as the "tell us about youself" sets up which type of an account they are going to use.