I have a question. I am running a user study which is a simple online game. I am looking for a set of standard questions to ask the users at the end of the study to see if they enjoyed the study or not. For example: "Have you enjoyed solving this puzzle?". Does anybody know such set of questions?
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closed as not constructive by JohnGB, Benny Skogberg, JonW♦ Dec 13 '12 at 8:07
As it currently stands, this question is not a good fit for our Q&A format. We expect answers to be supported by facts, references, or specific expertise, but this question will likely solicit debate, arguments, polling, or extended discussion. If you feel that this question can be improved and possibly reopened, see the FAQ for guidance.
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If you want a general idea, you can probably Google for some standard questions. Some examples: 'did you enjoy playing?', 'did you find the game easy?', 'was the game difficult?', 'would you play again?', etc. you would probably want to use a Likert Scale to score the question answers. Notice the duplication and inverse of the two questions. You want to usually give at least one set of these questions, it allows you to evaluate and weed out those that blindly select one of the answers. Depending on how in depth you want to evaluate the experience, you may include an open ended question as well: 'what would you do to improve the game play?', 'what advice would you give to others playing the game?'. Avoid questions that can be answered with a simple yes or no. |
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Completely agree with @JonW comment. What's the goal behind the questions you want to ask? Usability? Maybe something like SUMI WAMMI or SUS would help. Customer loyalty? Maybe something like NPS. Something else? It depends ;-) Why do you want to ask the user questions? What do you want to do based on the results? That will lead you to the right question or questions to ask. |
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If you tell the participant that you are affiliated with the organisation that produces what they just tested, most will give a positive response. No matter how badly the product tested. I suspect it's just politeness and a feeling of obligation. e.g. "Yes it was pretty OK, I might play it again". The best way is just getting the product live and seeing if people do actually use it. If you really want to work this out in during testing, you could test another game, ask for quantitative responses and compare - thought it's an expensive way of doing it. |
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If your study is really one simple game, then I agree with @JonW, you should collect some useful data instead of using a survey. If you want to know more about their opinion - what did they like, what they didn't, how good was one concern part of the game and so - I think it is the best, if you ask yourself first, what do you want to know, what is your goal with the answers. If you have only 1 question: How did they like the game, you can ask them to rate it from 1 to 5, but in a very easy way, just show 1 bar they can click simply to rate. (rating stars) Sorry, I can't post images yet: Goole image star search with start ratings |
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