With regards to a CRM I have seen the terms Opportunity and Deal used interchangeably. Do you think users view the term Deal only as an Opportunity that has been closed (either won or lost)? Which is the better label to use for a CRM application?
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closed as not a real question by ChrisF, JonW♦ Sep 4 '12 at 18:28
It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, see the FAQ.