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With regards to a CRM I have seen the terms Opportunity and Deal used interchangeably. Do you think users view the term Deal only as an Opportunity that has been closed (either won or lost)? Which is the better label to use for a CRM application?

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This question is far too vague which is reflected by the number of votes and answers. If you can enhance the question to bring it inline with suitable questions on this site we will be able to reopen it for you. Please see our faq for some guidance. –  JonW Sep 4 '12 at 18:29
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closed as not a real question by ChrisF, JonW Sep 4 '12 at 18:28

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

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