There are a number of resources with well-defined standards and practices for UX, and there are principles in security relevant to UX such as the principle of Psychological Acceptability. However, as far as I can tell the intersection between security principles and UX design are generally loose or superficial, and there are often contradictions. Are there any major resources that detail the process and principles of designing a secure system with UX in mind?
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There is a research study called USER EXPERIENCE DESIGN FOR SECURITY on the topic which delivered this great poster and the paper Low-cost Manufacturing, Usability, and Security: An Analysis of Bluetooth Simple Pairing and Wi-Fi Protected Setup looks very promising and comes to this conclusion:
There is a connection between a consistent UI and security in the sense that consistency itself makes a user know how to set up a secure connection. Possibly this should follow the UI-guidelines of the digital environment as well. IPhone/iPad has its style, Android theirs and Windows 8 style its own. But if you can combine both the styles of the digital environment and the User Experience of Security – it makes security useful. |
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