Recently, it's been reported that mobile providers have decided to change the pricing models of their data plans (namely Verizon and AT&T, but perhaps even others; charge per GB of data used). Personally, I have no problem with this line of thinking—it's capitalism, it's how it works and that's fine. But as a UX designer, I can't help but think for the sake of the end-user (naturally).
Realistically, it's relatively hard to use 2GB of traffic for the average mobile user; I'm fully aware of that. However, who's to say that may not be a reality one day? Which begs to question:
- What if your app/website was viewed by it's users as a means to erode their data allowance?
- Do you think they would continue using your product?
- What can we do to eliminate the possibility, if there is one, for a user to think we're wasting the resources that they're paying for?
- Does this mean that our products should become even simpler, requiring smaller loads and shorter experiences?
I'm curious to know what the thoughts are of like-minded individuals. Does this subject hold water, and if not, can we perhaps pretend that it does?