I am writing a small intranet web app for ticket managing. Most users will only be able to create new tickets and search/consult tickets previously created by themselves.
The question I have is what to do with the welcome page? I am personally for - having one in each web app, but in this case it will be extremely simple, with just two links.
I see an optional approach, redirecting the users directly to the search form and adding a
New ticket button there. It would be faster and it would avoid the welcome-page-awkwardness, but it might be more confusing. Also - as the superusers will have more available options, they will probably end up having one welcome page for them, so the design would not be as consistent.