I'm looking for UX documents templates that are frequently used in the design process. Eg. Customer Journey Canvas: http://files.thisisservicedesignthinking.com/tisdt_cujoca.pdf
closed as not constructive by Matt Rockwell, ChrisF, Ben Brocka♦ Jun 1 '12 at 13:46
As it currently stands, this question is not a good fit for our Q&A format. We expect answers to be supported by facts, references, or specific expertise, but this question will likely solicit debate, arguments, polling, or extended discussion. If you feel that this question can be improved and possibly reopened, see the FAQ for guidance.
Use Checklists & Library of examples, not templates.
I use my previous experience and other's templates/documents to think about what information I need to convey to my audience. Then I create my own document for the project, if a document is actually needed.
I use templates more like checklists, rather than a document template. Templates can guide you to make sure you considered various aspects of your design, but don't let a template force you into a convention. I am guilty of trying to force others to use a template, but the more complex the template, the worse I've seen it used. I saw people using the template in a way that I didn't intend to, and restricted the author in ways I didn't expect.
More important than templates, I keep a library of examples that I like to consult or re-use; that's where I see the true value.
Exception: If you template is required by process, then use your template, but add/remove sections as your process allows. If the template doesn't suit your project needs, then file for an exception to the process.