On the left I have the Street Address details, on the right are the Postal Address. (This is not for shipping but identifying a place for a technician to visit) Of course, the Postal Address has the checkbox for 'Same as Street Address'.
My way of thinking says:
- Complete the Street Address Details
- If the Postal Address of this customer are the same, check the box and the Postal Address fields become greyed out then if the Postal Address needs editing, uncheck the box, the fields are no longer greyed out, the details remain, but can be edited.
A developer I work with suggest the Postal fields should not be greyed out and should just be copied across.
Which is right? Is there a better suggestion?