Take the 2-minute tour ×
User Experience Stack Exchange is a question and answer site for user experience researchers and experts. It's 100% free, no registration required.

You know what happens when you type anything on a mobile device, it corrects your spelling to something you didn't want. But you don't realize it until you've sent the message, and then it's too late, the damage is done. Hopefully everyone gets a good laugh, but it isn't very useful.

  • On Twitter the hash-tag #dyac generates a lot of posts from frustrated users
  • The web site http://www.damnyouautocorrect.com/ has almost 6000 screenshots of auto correct not working (one of them visible in the image below)

Screenshot from damnyouautocorrect.com

Microsoft Word 2010 spelling work very well. OneNote Web App and Google Docs also spells very well, to my knowledge. Is it a great idea that failed on implementation? Is the local memory of the phone too small? I don’t know, but I do want to know:

Why does mobile phone auto correct fail?

share|improve this question
    
I screened that website and they all appear to be using an iPhone. I would say apple have failed the implementation. Either that or our language is flawed. It would be interesting to compare this problem throughout different languages. –  duck Mar 17 '12 at 21:33
1  
This sounds like a rant disguised as a question. –  dnbrv Mar 17 '12 at 22:04
    
This is a bit of a rant question. Is there something you're particularly wanting an answer to? 'Why does autocorrect fail' isn't an answerable question, it's just a discussion topic. –  JonW Mar 17 '12 at 22:10
    
It is the same on Android and Windows Phone (I've tried all of them), so I really want to know why they fail since other software products do a good job in spelling. To me this is core usability. –  Benny Skogberg MCSA Mar 17 '12 at 22:15

1 Answer 1

up vote 7 down vote accepted

Typing on the phone is much more difficult than on the keyboard, so people make more mistakes and the phone autocorrect has to work much harder.

  1. Keyboard mistakes come from actual grammar mistakes and from typos, which are usually caused by typing an adjacent key by mistake - in most cases the wrong key is the one immediately to the right or to the left of the correct key. So this is relatively easy to recognize and to correct. Whereas on the phone, half the keyboard is adjacent to each other, and instead of two probable keys you have about nine if not more.
  2. On the keyboard it's extremely unlikely that you press a key when you didn't intend to press any keys at all - the typos come from intending to press key A and pressing key B instead. Whereas on the touch screen, we accidentally touch the screen as we move our fingers across it, and a key is pressed. Trying to figure out what the user meant is bound to fail, because he didn't mean to press anything. That's more noise to the system.
  3. PC autocorrect is usually just that - autocorrect, while phone autocorrect acts very often as autocomplete, suggesting words to us. Since we're eager to get the typing over with, we don't pay much attention and often we accept its suggestions without looking. On some keyboards you just need to hit Space to accept, so in many cases people aren't even aware that a suggestion had been made to them and they accepted.
  4. The small size of the mobile screen, made even smaller by the keyboard taking up half its size, causes the top part of the text to float out of view by the time we're done typing. So we just don't catch many of the mistakes we'd notice if this were a larger screen and the entire message would fit.
  5. Typing on the phone is difficult, so we concentrate on the keyboard, and we don't notice what's happening on the screen. The input process draws our attention away from the output. That's another reason why many mistakes go unnoticed.
  6. On the phone, there are mechanisms at work which don't exist on the keyboard, and they interfere with our typing. E.g. the iPhone increases the target size of keys it thinks you're likely to hit next. This might make it easier for novice users who type slowly, but it makes it difficult for us to become experts, since the system is unpredictable, and tapping the same place might yield different results in different contexts. This adds more noise to the system.

If I had to guess, I'd say that Blackberry, or full QWERTY keyboard mobiles in general, have much less autocorrect failures than touch screen devices.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.