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Our developer team uses Reviewboard for code, but the UX team doesn't have a good solution for mockup reviews. Currently we are using piles of emails in Outlook. I know Reviewboard should work, but I was wondering what other tools UX designers were using for this that may be more catered to reviews of form and function. Some of the challenges are:

  1. How to keep team comments lumped together with similar comments, and assigned to an image/story?
  2. How to manage past comments, to be able to access information from older sprints?
  3. How to search through team feedback?

Does anyone have any experience successfully managing this?

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Sounds like a good use case for Yammer. Disclaimer: I work there :) – Neil McCarthy Feb 27 '12 at 18:48

There are a variety of web apps that are meant specifically for UX or design reviews. A few that I've used include

  • Invision - Also lets you easily create clickable prototypes from your designs
  • MyBalsamiq - Hosted, collaborative version of the popular Balsamiq wireframing app
  • Notable - allows you to share and collect feedback on designs and wireframes

If you're looking for a more general collaboration platform, a wiki would work well for this use-case, and can also be used for organizing and reviewing other deliverables such as documentation. Some popular wiki platforms include:

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I used Basecamp, from 37 signals a few years ago and loved it.

The project owner can archive each set of deliverables, as well as route for approval/feedback.

When we used it, it was web-based, and hooked in with Outlook flawlessly.

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Basecamp is a little overkill for what we're looking for. We already use Rally for most organization/tasks/sprints etc. – Brad Hutchison Feb 28 '12 at 21:40

For the past year, my team is trying to incorporate Expression Blend + SketchFlow for these mockup reviews. While I wouldn't agree that Expression Blend is a 'quick mockup' tool, it has a good solution at least when it comes to getting feedback with its SketchFlow Player.

Stakeholders, reviewers alike could mark-up and/or insert comments on the mock-up/prototype and save them into a file whereby it can be sent back to the originator. The originator then overlays these file(s) on his/her design and make the necessary changes. Since the comment files are associated to the mock-up, we package the entire set (mock-up design files and comments) within an iteration for recording purposes. This set is then kept in a version-based depository (in our case, we use Perforce)

Hope this helps.

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I think I've found the solution we are going with. Since we use Balsamiq (Works fine on Mac), it makes sense to find a solution that works with Balsamiq. Surprisingly, if you get Balsamiq Mockups for XWiki, or other supported Wiki's, it actually costs less and provides a solution to all of our woes. – Brad Hutchison Feb 29 '12 at 20:52

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