I have been doing a fair amount of research on Self-Service Technology (SST or kiosks) UX best-practices within a retail environment and how people behave within that context.
I would like to expand my knowledge within this field.
- So could you help me with any good articles or research papers that you have read which have good value?
- eg. ethnographic studies, mobile-in-retail research, cognitive psych for retail/kiosks.
(Try to summarize the sources you link to so that people who look at this after would be able to see what they want to read at-a-glance of your answer.)
UXSE questions from before that I am reading: