I have been asked to run a 0.5 day training course into 'usability' for a client and I am trying to distil all my years of experience into something non-rambling and simple; something that captures the basics of usability. Here's my agenda so far:
realtime review of their website: homepage layout; information architecture and navigation; consistency and standards; visibility of system status; task orientation; form design; search
basics of usability: what makes something useful, learnable. Why most microwave oven interfaces suck
how to prototype; types of prototypes
how to test; types of test; how to run a user testing session
I've only got 3.5 hours to cover all this so its a bit of an ask. I'm looking for any advice from anyone who has had to run such a wide ranging course in such a short time frame. And any other tips would be greatly appreciated . I have hours of teaching experience behind me btw so presenting isnt a problem for me.
target audience are inexperienced web team from another company. They need to become skilled in enough UX to be able to incorporate practically into development. They can't afford to continually contract out. They need the absolute essentials.