On the site I'm working on, users will at some point have to assign a user as the manager for a particular resource. Let's make up a resource and a manager, just to illustrate what's going on here:
Bob is assigned the job of looking over the conference rooms and making sure the projectors are functioning, lights work, etc. In this scenario, when users go to book or use a conference room, it will list Bob's name and cell phone number so that if there is a problem, Bob can be contacted immediately.
Our current design to let the end users find the manager they want to contact is ugly: it's a big dropdown of all people managing that resource (there can be several) that updates a field for a phone number, email address, etc., not all of which a manager will have. It's an eyesore and not entirely friendly.
What's a good way to:
- Find the particular manager you're looking for (e.g. you know Bob is off work, let's call John instead; oh wait, both are off, who else is a manager?)
- Display information about that manager (e.g. phone number, email address)
Note: the resource we want to use / look at / etc. is known in advance, so we are not looking for all managers everywhere, only the ones assigned to our particular resource.