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I'm looking for some good examples of interactive online tools that help you complete a complicated process.

IE, turbo tax online does a really good job of this, but I'm looking for other examples. Any ideas?

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I think you mean complex. Complex is often unavoidable, complicated is undesirable. Complex: a whole made up of complicated or interrelated parts. Complicated: difficult to analyze, understand, or explain. –  Marjan Venema Sep 17 '11 at 9:01
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closed as not constructive by JonW Mar 9 '12 at 17:27

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2 Answers

I would visit a few web-based Medical Records tool (EMR) sites for demos. Any health-care related tools are pretty complex and fascinating in terms of sheer amount of problems being solved for.

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That's a great idea, I'll research that specific landscape, but are there any EMR sites in particular you've seen that were really well done? –  DaTrusHurtz Sep 16 '11 at 20:34
    
Coincidentally I've heard that EMR tools tend to be UX nightmares even considering the complexity of the tasks. I don't use them myself but a friend of mine loathes Epic EMR and often used it as an example in an HCI course. –  Ben Brocka Sep 16 '11 at 20:44
    
practicefusion.com –  zsiberian Jan 4 '12 at 19:42
    
and clinicyou.com –  zsiberian Jan 4 '12 at 19:43
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You might want to have a look at Survey Monkey, which is a really good and clear interface to a process that could be complex. It makes the process of putting together a survey really easy.

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