There's a particular feature of our (B2B) app that seems to be causing a lot of confusion. (It involves lists of urls, some of which can be quite long, and giving different statuses to different ones. On the back end, there's a bunch of boolean math involved, but obviously, we're trying to hide that from the users.)
Part of the confusion is that the domain is complex. We've come up with four designs to try to clarify things, and I want to test them. Any advice on how to keep the testing manageable? A few of challenges:
- we don't have enough users to do automated A/B testing of any kind
- it's a somewhat complex conceptual model, which probably requires at least a little domain expertise to understand
- despite the above, our users aren't necessarily very technical