There is some conflict in my team regarding site navigation for a tax product. Specifically, one group wants to have an wizard-guided action, "Complete Tax Organizer", as an item in the primary navigation along side of stable pieces of navigation such as "2014 Tax Documents", etc.. Their thought is once the user completes this task, the item will disappear from the navigation.
To me, representing this information this way feels problematic for a couple of reasons:
- The primary navigation changing on the user (there are 5 items total and the one would inexplicably disappear).
- I think it's awkward to represent both stable content and a "call to action" as sibling items in a navigation scheme.
However, these objections are just feelings of mine. The team is reluctant to consider change unless I can back up these intuitions with data. Does anyone have any articles to which I can refer that either confirm or refute my suspicions?